Warranty, Terms and Conditions
​This Agreement for Services by and between The Customer (“Client” or “Customer”), and Limitless Vinyl and Graphics LLC ("Limitless Vinyl and Graphics"), is made effective as of deposit payment is made by Client for Limitless Vinyl and Graphics LLC service. The Customer agrees to the conditions of this agreement by processing payment information to Limitless Vinyl and Graphics LLC on any medium of payment accepted by Limitless Vinyl and Graphics.
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1. DESCRIPTION OF SERVICES
Beginning on the day of deposit payment, Limitless Vinyl and Graphics LLC will provide to the Client the services described within this Agreement and its Addendums (collectively, the "Services" or “Service”) on the service start date stated in the email correspondence between the Client and Limitless Vinyl and Graphics LLC about the service.
The vinyl manufacturer chosen by the Client will be the product that the Customer approves for Limitless Vinyl and Graphics LLC to utilize. The Customer agrees to verify they approve of the vinyl manufacturer company as a product of choice for Service by researching product quality, warranties, etc. All areas of the vehicle(s) and/or product(s) that will be wrapped will be noted in the Services List Addendum attached to this Agreement.
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A full inspection will take place prior to Service completion and be notated on an Inspection Form outside of this agreement. The Customer agrees to provide a vehicle that has sound paint and is free from defects. If the vehicle(s) and/or product(s) are not provided in this condition and the material fails or if the paint comes off when it's time to remove the wrap, Limitless Vinyl and Graphics LLC is not liable. The inspection form will be signed by both a representative of Limitless Vinyl and Graphics LLC and the Client. Refusal to sign the inspection form from either party voids this agreement.
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The vehicle(s) will be washed completely by the customer and free of road grime, tars, rust, etc., and completely dry to insure adhesion of graphics, at least a day before installation by the Customer. To the best of Limitless Vinyl and Graphics LLC ability, a complimentary wash will be provided to bring the vehicle(s) and/or product(s) to the best condition for Services to be completed but does not guarantee it will bring the vehicle within proper conditions for vinyl wrapping. For older truck or trailer bodies that have chalking paint, check with a maintenance provider to have the chalking removed by the best-recommended method. Unless otherwise specified, Limitless Vinyl and Graphics LLC will remove any existing graphics and all adhesive residues for an additional fee. The Customer understands that the residue from old graphics if left on, will affect the performance of new graphics going over them. The customer agrees to not have a vehicle(s) and or product(s) waxed before or after washing.
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Service completion can take up to two weeks upon signing of this Agreement. Limitless Vinyl and Graphics LLC cannot be responsible for any downtime of the vehicle due to unavoidable delays of installation and any loss of revenue that the vehicle may incur while not being on the road for the buyer.
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This promotion cannot be redeemed for any monetary means (i.e. cash).
The Customer shall pay all costs of collection, including without limitation, reasonable attorney fees. In addition to any other right or remedy provided by law, if the Customer fails to pay for the Services when due, Limitless Vinyl and Graphics LLC has the option to treat such failure to pay as a material breach of this Agreement and may cancel this Agreement and/or seek legal remedies.
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Vinyl material is non-returnable. Once payment from the Client is received and materials are ordered, costs of material(s) and logistics associated with receiving the material(s) will be non-refundable.
2. TERM
WRAP FILM WARRANTY
3M and Avery Denniston Wrap Films hold a 3-5 year manufacturer's warranty and are only warrantable through the installer's best discretion based upon the environment in which the vehicle is used.
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CUSTOM INSTALLATION
Any type of substrate that is not on a warranty table will receive no warranty but Limitless Vinyl and Graphics will consult a solution if there is a continual failure of the agreed install service.
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MARINE APPLICATION
Any wrap that exceeds the installation warranty guidelines will not be warrantied. The guidelines are based upon the certified space of 2" above the waterline of the vessel being wrapped.
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OFF-ROAD APPLICATION
There is no warranty provided by the installer or the manufacturer for:
a) textured plastics
b) coated parts
c) offroad plastics
3. WORK PRODUCT OWNERSHIP
Any copyrightable works, ideas, discoveries, inventions, patents, products, or other information (collectively the "Work Product") developed in whole or in part by Limitless Vinyl and Graphics LLC in connection with the Services will be the exclusive property of Limitless Vinyl and Graphics. Upon request, the Customer will execute all documents necessary to confirm or perfect the exclusive ownership of Limitless Vinyl and Graphics LLC to the Work Product. This creative Design is the property of Limitless Vinyl and Graphics LLC and cannot be used, reproduced, or distributed in any way without their express permission.
4. CONFIDENTIALITY
Limitless Vinyl and Graphics and its employees, agents, or representatives will not at any time or in any manner, either directly or indirectly, use for the personal benefit of Limitless Vinyl and Graphics, or divulge, disclose, or communicate in any manner, any information that is proprietary to the Customer. Limitless Vinyl and Graphics LLC and its employees, agents, and representatives will protect such information and treat it as strictly confidential. This provision will continue to be effective after the termination of this Agreement. Any oral or written waiver by the Customer of these confidentiality obligations which allows Limitless Vinyl and Graphics LLC to disclose the customer’s confidential information to a third party will be limited to a single occurrence tied to the specific information disclosed to the specific third party, and the confidentiality clause will continue to be in effect for all other occurrences.
6. WARRANTY
Limitless Vinyl and Graphics LLC shall provide its services and meet its obligations under this Agreement in a timely and workmanlike manner, using knowledge and recommendations for performing the services which meet generally acceptable standards in Limitless Vinyl and Graphic's community and region and will provide a standard of care equal to, or superior to, care used by service providers similar to Limitless Vinyl and Graphics LLC on similar projects.
In-House Warranty - Any issues from a completed service that result due to the services rendered by Limitless Vinyl and Graphics LLC and their application processes such as unnatural peeling or bubbling, substandard (compared to industry standard) application, etc., Limitless Vinyl and Graphics LLC agrees to cover all costs for vinyl and labor expenses and schedule at the soonest available opening within a normal operating capacity.
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Manufacturer Warranty - Terms vary based on manufacturer chosen either by Client and/or Limitless Vinyl and Graphics, and it is recommended the Client refer to Manufacturer for information about the Warranty and it's coverage. Client understands that it is out of Limitless Vinyl and Graphics LLC control for any defects or discrepancies with the material chosen and Limitless Vinyl and Graphics LLC cannot be held liable for any quality issues, even in the instance that Limitless Vinyl and Graphics LLC recommended the chosen Manufacturer. Upon payment of the invoice, through any medium of payment, and/or signing the Inspection Form prior to service, the client entrusts Limitless Vinyl and Graphics LLC to match the requested needs. Manufacturer Warranty covers only the material cost and Client agrees that in the instance of a Manufacturer Warranty Claim, payment will need to be rendered from Client for all external expenses in correlation with the claim (i.e. Labor, Shipping, etc.)
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7. DEFAULT
The occurrence of any of the following shall constitute a material default under this Agreement:
a. The failure to make a required payment when due.
b. The insolvency or bankruptcy of either party.
c. The subjection of any of either party's property to any levy, seizure, general assignment for the benefit of creditors, application or sale for or by any creditor or government agency.
d. The failure to make available or deliver the Services in the time and manner provided for in this Agreement.
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8. REMEDIES
In addition to any and all other rights a party may have available according to law, if a party defaults by failing to substantially perform any provision, term or condition of this Agreement (including without limitation the failure to make a monetary payment when due), the other party may terminate the Agreement by providing written notice to the defaulting party. This notice shall describe with sufficient detail the nature of the default. The party receiving such notice shall have 7 days from the effective date of such notice to cure the default(s). Unless waived in writing by a party providing notice, the failure to cure the default(s) within such time period shall result in the automatic termination of this Agreement.
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9. FORCE MAJEURE
If performance of this Agreement or any obligation under this Agreement is prevented, restricted, or interfered with by causes beyond either party's reasonable control ("Force Majeure"), and if the party unable to carry out its obligations gives the other party prompt written notice of such event, then the obligations of the party invoking this provision shall be suspended to the extent necessary by such event. The term Force Majeure shall include, without limitation, acts of God, fire, explosion, vandalism, storm or other similar occurrence, orders or acts of military or civil authority, or by national emergencies, insurrections, riots, or wars, or strikes, lock-outs, work stoppages, or other labor disputes, or supplier failures. The excused party shall use reasonable efforts under the circumstances to avoid or remove such causes of non-performance and shall proceed to perform with reasonable dispatch whenever such causes are removed or ceased. An act or omission shall be deemed within the reasonable control of a party if committed, omitted, or caused by such party, or its employees, officers, agents, or affiliates.
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10. ENTIRE AGREEMENT
This Agreement contains the entire agreement of the parties, and there are no other promises or conditions in any other agreement whether oral or written concerning the subject matter of this Agreement. This Agreement supersedes any prior written or oral agreements between the parties.
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11. SEVERABILITY
If any provision of this Agreement will be held to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable. If a court in the state of Washington finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision will be deemed to be written, construed, and enforced as so limited.
12. AMENDMENT
This Agreement may be modified or amended in writing by mutual agreement between the parties if the writing is signed by the party obligated under the amendment.
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13. GOVERNING LAW
This Agreement shall be construed in accordance with the laws of the State of Washington.
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14. NOTICE
Any notice or communication required or permitted under this Agreement shall be sufficiently given if delivered in person or by certified mail, return receipt requested, to the address set forth in the opening paragraph or to such other address as one party may have furnished to the other in writing.
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15. WAIVER OF CONTRACTUAL RIGHT
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.
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16. ATTORNEY'S FEES TO PREVAILING PARTY
In any action arising hereunder or any separate action pertaining to the validity of this Agreement, the prevailing party shall be awarded reasonable attorney's fees and costs, both in the trial court and on appeal.
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17. CONSTRUCTION AND INTERPRETATION
The rule requiring construction or interpretation against the drafter is waived. The document shall be deemed as if it were drafted by both parties in a mutual effort.
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18. DESIGN
Creative design is the property of Limitless Vinyl and Graphics and cannot be used, reproduced, or distributed in any way without express written permission. Client retains ownership of the logo, trademarks, slogans, etc. used within.
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19. CLIENT-SUPPLIED ARTWORK
While we will do our best to make customer-supplied designed work, we are not responsible for the layout location of said designs. We can work with a customer’s in-house designer to ensure accuracy in layouts and design. Depending on the scope of work or time spent on the customer's supplied designs, Additional fees may apply.
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20. COLOR MATCHING
Not all Pantone or PMS color can exactly be duplicated by digital printing. We will do our best to match any specific color requests. Should you require a printed proof prior to printing, please notify Limitless Vinyl and Graphics and we will arrange for a proof to be provided.
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21. PROOFING
Before any printing, you will have to approve either a digital or hard proof. You are responsible for any spelling grammatical errors, number errors, etc. Please check these items carefully. We will NOT print unless we have your approval and signed off.
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22. INSTALLATION
Vehicle wraps are designed on a 2-dimensional template. Since we are printing and installing on a 3-dimensional surface, small variations from proofs are normal. This is due to compound curves, indents, recesses, body lines, rivets, etc. of the vehicle.
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23. CANCELATION FEES
Cancellations or requests to reschedule installation appointments without a 72-hour notice prior to the installation date will result in a $250.00 fee.
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24. VEHICLE PREPARATION
The customer is responsible for ensuring the vehicle is “Street Clean”. We recommend washing the vehicle one day prior to installation. We do not have facilities to wash the vehicle on premises. Please make sure there is no wax or sealers used after this wash. A simple solution of water and Dawn dish soap is recommended. If car has not been washed, a $50.00 cleaning fee will be applied and delivery time/day may be affected.
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25. VEHICLE DROP-OFF
We prefer the vehicle be dropped off the evening prior to installation. This will give the vehicle proper time to acclimate to the inside temperature of our installation facility.
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26. PRE-INSPECTION
At the time of drop off Limitless Vinyl and Graphics will complete a pre-inspection of your vehicle, similar to renting a car. A copy will be provided at your request.
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27. VEHICLE PICK-UP
The customer will be notified one hour prior to the completion of the vehicle wrap job. Should the customer be unable to pick up the vehicle same day, please let our staff know at that time, and arrangements will be made to hold the vehicle until the agreed-upon day. Any vehicle not picked up within 24 hours of job completion (or agreed pick up day) will incur a fee of $50.00 per day until picked up. ​
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28. PAYMENT
For all services rendered, an industry-standard 50% deposit is required before any design work is done or materials are ordered. NO EXCEPTIONS. Deposits are non-refundable. The 50% balance is due at the time of pickup/work completion (unless arrangements have been made and approved in advance.)
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29. REFUNDS
All special order products, vinyl work, and custom installations are non-refundable and non-exchangeable. There are absolutely no replacements, exchanges, or refunds issued after the product or products are installed.
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GRAPHIC DESIGN LEGAL DISCLAIMER
All sales are final as design services are outsourced to a graphic designer of Limitless Vinyl and Graphics LLC choosing. Design charges are based solely on labor and no refunds are offered. Services rendered include design, proofs, and print/cut-ready files. Please reply to all proofs via email, with any changes in list format for easy translation. Please allow 7-10 business days for 1st proof. Stock photography, copywriter artwork, and templates are NOT included, and if used, may require additional cost. Nonrefundable 100% deposit required to begin artwork. By making a payment on any invoice related to Graphic Design services, you hereby agree to all terms.
PERSONAL PROPERTY AND VEHICLE STORAGE RELEASE OF LIABILITY
It is recommended that the owner of the vehicle store or take with them any personal property while vehicle is left at Limitless Vinyl and Graphics LLC location. To the best of their abilities, Limitless Vinyl and Graphics LLC and it's employees will secure the vehicle and its possessions, but the Client releases all liability towards Limitless Vinyl and Graphics LLC for any property, including the vehicle itself, that is damaged or stolen during the time the vehicle is in possession of Limitless Vinyl and Graphics. Personal property left in or around the Client's vehicle during the period the vehicle is at Limitless Vinyl and Graphics LLC shop, or stored on the premises outside of the shop, is the responsibility of its owner. This would include, but not be limited to, electronics, monies, apparel, equipment, confidentially sensitive items, etc.
MEDIA RELEASE
The Client agrees to allow Limitless Vinyl and Graphics LLC to use whichever medium necessary to publicize the services provided to the Client and publish on any marketing platform deemed acceptable and non-threatening to the well being of the Client. Any confidentiality of the service being provided needs to be relayed to Limitless Vinyl and Graphics LLC prior to the beginning of services.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their duly authorized representatives as of the date that payment from the Customer was received by Limitless Vinyl and Graphics LLC for the service requested, on any medium of payment accepted by Limitless Vinyl and Graphics.
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UPDATED 5/5/2021
